Who we are
teemd is sold and operated by SamKis Labs Ltd, a company registered in England and Wales [SamKis Labs Ltd company number and registered office — to add after incorporation]. SamKis Labs Ltd is the data controller for your teemd account and billing data, and for the other personal data described in this policy. In this policy, "we" means SamKis Labs Ltd.
teemd is owned and published by our sister company, CaribLinkPay Ltd (company number 16537426), which licenses it to us.
Questions about your data: support@samkislabs.com.
The short version
Your code, your repositories and your prompts stay on your computer and go only to the AI services you choose. teemd's servers handle sign-in, your licence and billing. They never receive your prompts or code.
What stays on your computer
Your repositories and the working copies teemd uses while the crew works.
Your prompts, the crew's output, review records, activity journals and logs. Logs can include file and folder names from your projects.
Your teemd sign-in, licence token, your Codex sign-in, and any API keys you add. These are encrypted with Windows' protection for your user account.
A recovery folder of work teemd set aside, kept for 14 days.
When you uninstall teemd, this data is kept unless you choose to remove it.
What our servers receive
Your account: your email address and sign-in tokens.
A random identifier for each computer you use, to enforce the limit of 3 computers per person.
Licence checks.
For each delivery: a one-way coded reference (not the name of your work), the speed tier you chose, your workspace and computer identifiers, and the result (for example, finished or cancelled). If you work offline, these are sent when you reconnect.
Billing status, your plan, and a reference to your Stripe customer record.
On Enterprise: team membership and roles, seat counts, and the time of each member's latest delivery. When an owner invites someone, we store only a coded fingerprint and a masked form of the invited email address, never the address itself.
We do not receive your prompts, your code, file names or repository names.
Why we use it
To provide your account, licence and subscription under our agreement with you.
To keep billing and tax records, because the law requires it.
To keep teemd secure, prevent abuse and answer your support requests, which is in our legitimate interest and yours.
To stop the free trial and the first-payment refund being claimed more than once, which is in our legitimate interest in preventing abuse of free offers.
The AI services you use
teemd does not host or resell any AI model. Claude Code sends your prompts and code context to Anthropic under your own Claude account. Codex sends them to OpenAI under your own OpenAI account. Both go straight from your computer, not through us.
Open-weight models run through your own Ollama. A local model runs on your computer. An Ollama cloud model (one with ":cloud" in its name) is processed by Ollama's service under your own Ollama account. Ollama lets you turn its cloud features off if you want to use only local models.
Each provider handles your data under its own terms and privacy policy, not ours. See Third-party model terms on our Terms page.
Our website, status page and emails
teemd.dev, including the sign-in and sign-up pages the app opens, is hosted by Vercel.
status.teemd.app is our own status page, also hosted by Vercel. It has no sign-up, forms, cookies or analytics, and collects no personal data from you. Like any website host, Vercel receives standard request information, such as your IP address, when you visit.
Account emails (sign-up confirmation and password reset) are sent through Resend.
Our support mailbox, support@samkislabs.com, is hosted by FastComet, so the emails you send us are stored there.
Our websites have no advertising or analytics trackers.
Payments
Payments are processed by Stripe. Your card details go to Stripe, not to us.
Updates
teemd checks for and downloads updates from GitHub. GitHub sees the request and your IP address. No account information is sent.
No usage tracking
This version of teemd has no usage-analytics or crash-reporting feature. If that changes, we will update this policy first.
Who we share data with
Only the service providers listed on our Subprocessors page, to run teemd. We do not sell your data.
Some of these providers process data outside the UK, including in the United States. Where they do, we use the safeguards UK data protection law requires.
How long we keep it
Account data (your email address, sign-in records, computer identifiers, licence and delivery records, and team membership): while your account is open, and for 30 days after you close it. Then we delete your email address and sign-in records, and we anonymise the rest so it can no longer be linked to you.
Email fingerprint: when we delete your account, we keep a one-way coded fingerprint of your email address, never the address itself, for 6 years. We use it only to stop the free trial and the first-payment refund being claimed twice, for example by someone who closes their account and signs up again. We do this because we have a legitimate interest in preventing abuse of free offers.
Billing and tax records (invoices, payments and plan history): 6 years from the end of the company financial year they relate to, as UK law requires, or longer where the law requires it.
Server logs: 90 days.
Support emails: 2 years from your last message to us.
Data on your computer: until you delete it, or until you choose to remove it when you uninstall teemd.
To close your account, email support@samkislabs.com from your account's email address. Closing your account does not cancel a paid subscription by itself. Cancel it first in the billing portal.
Your rights
You can ask us for a copy of your personal data, ask us to correct it or delete it, ask us to restrict how we use it, ask for a portable copy, and object to how we use it. Email support@samkislabs.com. We will reply within one month.
Some rights have limits. For example, we must keep billing and tax records for 6 years even if you ask us to delete them, and we keep the email fingerprint described above for its single purpose. You can object to the fingerprint, and we will consider your objection.
If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk/make-a-complaint. We would like the chance to sort it out first.
Age
teemd is for people aged 18 and over.
Changes
We will tell you about material changes in the app or by email.